HPE Pointnext Tech Care Basic with Defective Media Retention - 3 Year - Warranty Gen10 Plus SvcHPE Pointnext Tech Care Basic with Defective Media Retention for Gen10 Plus Svc delivers a proactive, service led experience designed to keep your critical IT infrastructure running smoothly. This 3 year service package goes beyond traditional break fix support by giving you direct access to product specific specialists, multi channel support, and proactive guidance that helps IT teams move the business forward rather than simply reacting to issues.