Coach the Person, Not the ProblemBy: Marcia Reynolds Master one of coachings toughest skillsusing reflective inquiry to help clients see themselves and their world through new eyes: An essential resource. Deb Giffen, Wharton Executive Education Coaches rely far too much on asking open ended questions, says Marcia Reynolds, a founding member of the coaching movement. But questions only seek answersinquiry provides insight. When, instead of just questions, clients hear their thoughts,