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Service DesignService Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society. Author: Andy Polaine, Lavrans Lovlie, Ben Reason Publisher: Rosenfield Media Published: 11 26 2019 Pages: 216 Binding Type: Paperback Weight: 0. 90lbs Size: 9. 00h x 6. 00w
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Service Design
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