Quiet Leadership: Six Steps to Transforming Performance at WorkImproving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. If people are being paid to think, he writes, isn't it time the business world found out what the